Who is Ursha and how can she help you?

For Erudio Izobraževalni Center, Languagesitter and Jezikovna Akademija
2023 – present

• Strategic Leadership: Develop and execute strategic plans to enhance market penetration and revenue growth across all channels.
• Market Expansion and Penetration: Identify and develop new market opportunities locally.Launching new services.
• Sales Operations Optimization and Execution: Streamline and execute sales processes and infrastructure to improve efficiency and scalability.
• Strategic Partnerships and Client Relations: Build and maintain strong, long-lasting customer relationships. Negotiate and close agreements with large accounts and manage key client relationships.

2018 – present

• Strategic Business Development: Custom-tailor strategies for over 18 professionals to transition hobbies into lucrative full-time enterprises, with a focus on sustainability and market fit.
• Consultation Services: Conducted 14 market analysis and over 150 sessions on strategic positioning, significantly enhancing client competencies in navigating complex business environments.
• Mentorship and Program Development: Spearheaded the “Back to the Roots” program, successfully implemented with more than 32 clients to facilitate personal and professional breakthroughs.
• Impactful Coaching: Guided 14+ individuals through the “Back to the Roots” program, helping them identify and overcome personal barriers to professional success, consequently helping participants achieving significant improvements in decision-making and leadership skills.
• Strong Client Retention: Achieved a client return rate of 88%, reflecting high satisfaction and continued engagement with consulting services.
• Recognized Expertise: Known in the industry for a pragmatic and numbers-driven approach, leading to features in business publications and speaking engagements at industry conferences.

2022 – present

• Strategic Leadership: Oversee the design of program and financial strategies to ensure the institute’s growth and sustainability.
• Robust Event Portfolio: Successfully executed over 100 events with extensive participation, enhancing the institute’s profile and outreach.
• Strategic Partnership Development: Secured vital partnerships that expanded the institute’s resource network by 55%, enhancing the scope and quality of its programs.
• Team Growth and Management: Successfully built and sustained a high-performing team from two to 12 proactive team members, reducing turnover by 30% and increasing team productivity by 46%.
• Financial Planning and Stability: Implemented a robust financial strategy that resulted in a 85% increase in funding, supporting expanded operations and innovation.

2018 – 2022

• B2B Wholesale Sales – Market Penetration: Spearheaded the wholesale of premium and electric vehicle brands across Scandinavian markets, including entering new markets in Denmark, Norway, and others.
• Brand Leadership for Škoda: Acted as the Brand Manager for Škoda, overseeing the procurement and sales strategy of the brand for all European markets, ensuring alignment with market demand and corporate objectives.
• Market Analysis Expertise: Conducted over 50 market analyses, honing skills in detailed market evaluation and trend identification which directly informed sales strategies and business development.
• Technology and Innovation Implementation: Led the development of ‘Vehicle Editor,’ a CRM database program tailored to streamline sales operations and customer relationship management.
• Automation in Market Analysis: Initiated and directed the creation of an automated machine learning program named ‘AMS’ for market analysis, which significantly reduced time and resource expenditure on market research.

2018 – 2021

• Brand and E-commerce Development: Led the entire branding process, including logo creation and brand identity, establishing Šalčka.si as a recognizable name in the market. Managed the design and operational setup of the e-commerce platform to optimize user experience and functionality.
• Procurement and Supply Chain Management: Oversaw procurement strategies, negotiating with suppliers to reduce costs by 15% while maintaining product quality and supply reliability.
• Sales Strategy and Management: Directed both B2C and B2B sales channels, securing five major B2B accounts within the first year, which accounted for 40% of the annual revenue.
• Marketing and Promotional Strategies: Developed and executed marketing campaigns that increased customer acquisition by 70% and enhanced customer retention by 30%.
• Rapid Market Penetration: Successfully introduced the brand into a competitive market, achieving a huge customer base within two years.

2014 – 2018

• Event and Project Management: Successfully organized and executed over 70 events and projects, ranging from academic seminars to large-scale student gatherings, demonstrating strong leadership and organizational skills.
• Publication Leadership: Founded and served as editor of TUTORial magazine, an ISSN-registered publication designed to enrich the academic community by providing insightful articles and resources.Established TUTORial magazine as a key informational resource within the academic community, significantly enhancing student engagement and contributing to the educational mission of ŠOUM.
  
  

2015

• Economic Analysis: Conducted detailed macroeconomic analyses of the Middle East and North Africa regions, particularly focusing on Qatar, UAE, and Saudi Arabia, to assess market trends and economic indicators critical for informed strategic decisions.
• Competitive Analysis: Performed in-depth comparative analyses of SMEG products, evaluating market positioning and identifying competitive advantages and potential challenges in these specific markets.
• Strategic Insights: Delivered essential data that significantly influenced Gorenje’s strategic planning and market entry strategies into the MENA regions.
• Product Competitive Positioning: Provided detailed reports on SMEG product competitiveness in targeted markets, which played a pivotal role in shaping the company’s marketing and product development strategies.

2012 – 2015

• Event Planning and Coordination: Organized and managed over 40 events, including cultural festivals, educational workshops, and multi-day excursions and trips that significantly enhanced the international student experience.
• Project Management: Oversaw multiple projects from inception to completion, ensuring they met all objectives in terms of engagement and participant satisfaction.
• Evening Event Leadership: Served as the team leader for evening events, orchestrating a series of successful gatherings that boosted community involvement and enjoyment.
• Team Management: Directed a diverse team of event planners and volunteers, ensuring smooth execution and high-quality results.
• Cultural Integration: Played a pivotal role in fostering a supportive environment for international students, aiding their cultural integration and enhancing their overall experience in the host country.